We aim to provide a smooth and efficient process for event ticket collection:
Ticket Collection at Event:
All tickets purchased through event.startuptn.in must be collected at the event venue on the day of the event. Please bring a copy of your booking confirmation email and a valid photo ID for verification.
Collection Points: Designated ticket collection points will be clearly marked at the venue. Our staff will be available to assist you.
Identification Requirements:
To collect your ticket, you must present a valid photo ID matching the name on the booking confirmation. Acceptable forms of ID include a passport, driver’s license, or government-issued ID card.
Early Collection:
If you wish to collect your ticket before the event day, please contact our support team to arrange an early collection at a specified location and time.
Group Bookings:
For group bookings, the primary booking holder must be present with a valid photo ID to collect all tickets. The primary holder is responsible for distributing tickets to group members.
Lost or Stolen Tickets:
If your ticket is lost or stolen, please contact our support team immediately. Replacement tickets may be issued at our discretion and may incur an additional fee.